What you need to know.
by BHMUA
Photographed by thatrawshooter
GENERAL BOOKING INFORMATION
ALL booking fees/retainers are non-refundable and are not negotiable.
Appointments are made on a first come first serve basis. Appointments will not be made unless any/all booking fees have been paid.
As outlined in the online agreement, service location will be at my home studio in Greenbrier, Arkansas unless agreed upon otherwise. Travel outside of Greenbrier, Arkansas will be subject to a $0.85 cent per mile rate (charged for travel both ways).
Clients arriving more than 5 minutes prior to their appointment time will be asked to patiently wait until their scheduled time.
Clients will take care to wear a solid neutral top. This will help me in the color matching process. If you are cold, please bring a jacket.
Due to fast-paced scheduling, clients in need of weekend appointments are advised to book their appointment 1-3 months in advance.
Due to limited seating, only 1 guest is permitted to accompany you.
For safety reasons, children will not be permitted. This is non-negotiable.
FEES AND MONETARY POLICIES
An “Early Morning Fee” of $35.00 per hour will be applied if appointment is scheduled before 9 a.m.
A $25.00 “Late Fee” will be applied if client is more than 15 minutes late to a regular scheduled appointment. After 25 minutes, your appointment will be cancelled. If your appointment is cancelled and you wish to re-book, Any booking/retainer fees must be paid in full.
A $30.00 “Late Fee” will be applied if client is more than 25 minutes late to a scheduled wedding appointment. This fee will be applied every 25 minutes that client is late. If client has not arrived after 2 hours, I will terminate your contract and any/all applicable fees will still be due.
No trials/discounted services will be offered unless specifically noted and agreed upon in writing.
Clients who “no call-no show” their appointment will not be rescheduled and any/all applicable retainer/booking fees will still be due.
Any/All applicable fees outside of the standard booking retainer must be paid in cash ONLY. Booking/retainer fees must be made through Square.
Refunds will NOT be issued after services have been performed as well for any allergic reactions that may arise from the use of makeup products. Any known allergies should be discussed during booking inquiry & consultation prior to the application.
If you are to cancel up to two weeks before your scheduled appointment, you will be charged for half of the total price of the service you were receiving.
IMPORTANT INFORMATION
Booking inquiries will only be accepted Monday-Thursday, please be mindful of this.
All business inquiries will be discussed via social media/text messaging ONLY for safety and legal purposes.
Payments may NOT be made ahead of time. All monies owed are due upon arrival to appointment. The only exception is the initial retainer fee which may only be made via Square. Exceptions may be made on limited occasions. If you have to reschedule a pre-paid appointment, you will receive a 25% refund.
Studio location does have cats, if you suffer from pet allergies, this must be made known in advance.
Payment of booking/retainer fee serves as consent release to have photo/video taken of your session.
Please be courteous with phone/texts as this will hinder and slow down session times.
No Natural makeup services will be offered. The only services provided will be “glam makeup”.
People with all skin complexions are welcome.
Studio is a LGBTQ+ friendly environment.
Upon reading this and after completing your booking invoice, the points above serves as your contract and you are agreeing and consenting to everything above